Privacy Policy

Privacy Policy

Last Updated: 30 May 2025

1. Introduction

At Suvarna Mandir – The Gold Palace (“we,” “us,” or “our”), your privacy is our top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website or engage with our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect personal information from you when you:

1.Register on our site

2.Make a purchase

3.Subscribe to our newsletter

4.Contact our customer support

5.Participate in promotions or surveys

This may include:

1.Full name

2.Email address

3.Phone number

4.Billing and shipping address

5.Payment details (secured via third-party gateways)

6.Date of birth (if provided)

7.Account login credentials

b. Non-Personal Information

We may also automatically collect data such as:

1.IP address

2.Browser type and version

3.Pages visited and time spent

4.Device information

5.Referral URLs

3. Use of Your Information

1.To process transactions and manage orders

2.To send transactional and promotional emails

3.To provide customer service and support

4.To personalize user experience

5.To improve website functionality and performance

6.To comply with legal obligations

7.To prevent fraud and unauthorized activities

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: For order fulfillment, payment processing, logistics, customer support, and marketing.
  • Legal Authorities: To comply with applicable laws and lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or asset transfer.

All third parties are bound by confidentiality agreements and are required to process your data only for intended purposes

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can disable cookies through your browser settings, but doing so may limit your use of certain features on our website.

6. Data Security

We implement technical and organizational measures to secure your personal data. These include encryption, secure server hosting, and access controls. However, no transmission or storage system is completely secure. Use of our website is at your own risk.

7. Data Retention

We retain your information as long as necessary for the purposes stated in this policy or as required by law. This may include retaining order history, account information, and customer service interactions.

8. Your Rights

You have the right to:

  • Access and review your data
  • Correct inaccurate information
  • Request deletion (subject to legal constraints)
  • Withdraw consent (where applicable)
  • Unsubscribe from promotional communication

To exercise these rights, please contact us at: suvarnamandirbvn@gmail.com

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us to have it removed.

10. International Users

If you are accessing our website from outside India, your information may be transferred to, stored, and processed in India. By using our services, you consent to this transfer in accordance with this policy.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Suvarna Mandir – The Gold Palace
Email: suvarnamandirbvn@gmail.com
Phone: 097122 72626
Address: [Gujarat 364002]