Terms and Conditions
Last Updated: 30 May 2025
1. Overview
These Terms and Conditions govern your access and use of the website and services offered by Suvarna Mandir – The Gold Palace. By using this website, you agree to comply with and be bound by these terms.
If you do not agree with these terms, please do not use our website or services.
2. Eligibility
You must be at least 18 years of age and legally capable of entering into a binding contract to use our website and services.
3. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights or restrict the use and enjoyment of this site by any third party.
You must not:
- Engage in unauthorized access, data scraping, or reverse engineering.
- Use the site to transmit harmful software or spam
- Misrepresent your identity or make fraudulent purchases
4. Product Descriptions and Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that the product descriptions or other content on the site are complete, current, or error-free.
In case of pricing errors or discrepancies, we reserve the right to cancel any order and notify the customer accordingly.
5. Orders and Payments
By placing an order, you agree to provide current, complete, and accurate purchase information. All payments must be processed through our secure payment gateways. Orders may be canceled or delayed due to stock availability, payment issues, or verification requirements.
6. Shipping and Delivery
We aim to deliver products within the estimated timelines, but delays may occur due to logistical constraints. We are not liable for any indirect or consequential losses due to delayed delivery.
Customers are responsible for providing accurate delivery addresses. Inaccurate or incomplete information may result in delivery failure or additional charges.
7. Returns and Refunds
Our return and refund policy includes:
- Products must be returned within 7 days of delivery
- Items should be unused and in original packaging
- Custom-made or engraved items are not eligible for return
- Refunds will be processed after inspection and approval
For complete details, refer to our Return Policy page on the website.
8. Intellectual Property
All content on this website, including but not limited to images, text, logos, product designs, and digital assets, are the intellectual property of Suvarna Mandir – The Gold Palace. Unauthorized reproduction or use is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, Suvarna Mandir – The Gold Palace shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of data, profits, or revenue
- Claims arising out of unauthorized access or use of your account or data
10. Indemnification
You agree to indemnify and hold harmless Suvarna Mandir – The Gold Palace and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these Terms.
11. Account Termination
We reserve the right to suspend or terminate your account or access to our services at our sole discretion, without prior notice, if we believe you have violated these Terms or engaged in suspicious activity.
12. Third-Party Links
Our website may contain links to third-party websites. We do not endorse, monitor, or assume any responsibility for the content, privacy practices, or terms of these external sites.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bhavnagar, Gujarat.
14. Modifications
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site following changes indicates acceptance of those updates.
15. Contact Us
If you have any questions regarding these Terms and Conditions, you may contact us at:
Suvarna Mandir – The Gold Palace
Email: suvarnamandirbvn@gmail.com
Phone: 097122 72626
Address: [Gujrat 364002]